Maintenance & Repairs

Preventative On-site Maintenance

Our Service Agreements ensure a consistent level of care for your instrument with regular scheduled preventative maintenance visits on-site. Regular maintenance not only preserves the long-term value of your instrument and ensures optimum results it is also the best insurance possible for your business.

Inclusions:

  • A scheduled annual on-site preventative maintenance visit
  • Monitoring of your instrument for early alert to potential issues, and planning the timely replacement of wearing parts to remove the risk of instrument downtime
  • Allowance for one emergency breakdown per annum, free of travel and labour charges representing significant savings.
  • 10% off list price of parts
  • 1 x Replacement Source Lamp
  • On-line and remote diagnostics
  • Faster, priority support 
  • CPU insurance
  • Supported by factory trained engineers, and dedicated, experienced NIR experts
  • Customisable options available e.g. multiple visits per year, discounts for multiple instruments at the same site.

Contact us on 02 4735 1813 or (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).